Maintenance & Repairs

Preventative On-site Maintenance

Our Service Agreements ensure a consistent level of care for your instrument with regular scheduled preventative maintenance visits on-site. Regular maintenance not only preserves the long-term value of your instrument and ensures optimum results it is also the best insurance possible for your business.

Inclusions:

  • A scheduled annual on-site preventative maintenance visit
  • Monitoring of your instrument for early alert to potential issues, and planning the timely replacement of wearing parts to remove the risk of instrument downtime
  • Allowance for one emergency breakdown per annum, free of travel and labour charges representing significant savings.
  • 10% off list price of parts
  • 1 x Replacement Source Lamp
  • On-line and remote diagnostics
  • Faster, priority support 
  • CPU insurance
  • Supported by factory trained engineers, and dedicated, experienced NIR experts
  • Customisable options available e.g. multiple visits per year, discounts for multiple instruments at the same site.

Contact us on 02 4735 1813 or (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).